FixTurnover | MyDesignCorner

How Did I Strengthen FixTurnover’s Usability and Stability While Managing Agile Development?

Fix Turnover: Redefining Hiring with Data-Driven Insights

What Was the Scope and Impact of the Project?

Duration

April 2025- Present

(5+ Months)

Team

1 Developer

1 UX designer

1 QA Engineer

1 Product Owner

Client

Role

UX Designer

QA Lead

Project Manager

What did I do?

Improved UX across core features

Integrated new frontend features

QA Testing & UAT Testing

Developer Handoff

Sprint Planning & Client Communication

Which Tools and Frameworks Did We Use to Build?

Design and QA Tools

Development Tools

Frameworks & Libraries

What Are We Delivering for the Client?

A reliable, zero-downtime platform for hiring assessments

An intuitive user experience for admins, users, and candidates

Continuous rollout of new assessment and reporting features

Advanced analytics to drive smarter hiring decisions

Rigorous QA and UAT testing for every release

Agile delivery with daily standups and sprint-based planning

How Did We Work on This Live Product?

Client Requirements

Sprint Planning

Design - Developer Handoff

QA on Staging Server

Deployment on Production Server

QA on Production Server

What Was My Process on This Project?

Designed and prototyped UX enhancements in Replit

Collaborated with PM and developer to plan sprints in Google Sheets

Created and managed feature/bug tickets for clear handoffs

Conducted rigorous QA on staging before every deployment

Re-tested on production after release to ensure stability

Tracked bugs, fixes, and enhancements systematically in spreadsheets

What Are the Core Features of Fix Turnover?

Assessment Builder

Create and customize behavioral assessments with flexible scoring, question management, and a real-time simulator.

User & Role Management

Control access with a multi-tiered system supporting five user types, from System Admin to Candidate.

Candidate Reports & Analytics

View, filter, and export candidate data with predictive Retention Scores and actionable insights.

Organization & Location Management

Invite and manage organizations, add locations, and configure automated email notifications.

How Did the Product Evolve?

The design changes I worked on were aimed at improving overall usability and creating a smoother experience for users. Earlier versions were cluttered and inconsistent, which made navigation difficult. By simplifying layouts and refining interactions, I delivered cleaner, more intuitive designs that reduced friction for both admins and candidates.

Email Notifications Page

Before

Cluttered UI with unclear indicators for locations and poor visual hierarchy, making it hard to understand.

After

Redesigned into a cleaner tabular layout with inline editing and clear hierarchy, making each location easy to distinguish.

Before

Overloaded with text, inconsistent design elements, skewed icons, and poor color contrast that hurt readability.

After

Simplified, clean UI with improved contrast, clearer hierarchy, and a focused, easy-to-use login flow.

Who Were We Designing & Testing For?

Fix Turnover supports five distinct user roles, each with tailored permissions and responsibilities. My work involved identifying UX pain points and improving usability across all of them, from platform-wide control to candidate-facing flows.

System Admin

Full platform control with global access, managing Super Admins and ensuring system health and security.

Super Admin

Organization-level owner with authority to manage users, roles, settings, and the full assessment suite.

Admin

Management-level role that oversees users at specific locations, but cannot change higher-level roles.

Location Manager

Frontline role with limited, location-specific access to view and share assessments and reports.

Candidate

End-user who receives the assessment link, completes it, and views a confirmation page.

What Are the Core Features of Fix Turnover?

The Fix Turnover platform is built around a set of core features that support smarter, data-driven hiring. Each feature was designed and tested to balance usability with powerful functionality, ensuring admins, users, and candidates can seamlessly interact with the system.

Assessment Builder

The Assessment Builder is the core tool of Fix Turnover, allowing administrators to design and customize behavioral assessments from scratch. It includes features like a Formula Builder for scoring logic, question management, and a real-time simulator to preview the candidate experience before deployment.

How Did We Achieve a Successful MVP with KeelHub?

I developed key components for KeelHub's design system, ensuring consistency and efficiency across critical screens. From buttons and checkboxes to tables and dropdowns, these components became essential building blocks, used extensively in the app's most important features.

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Sharing Assessments

Super Admins, Admins and users can seamlessly share assessments with candidates through secure, unique links sent via email. This feature ensures candidates have direct access to complete assessments, while maintaining security, tracking, and a smooth user experience across devices.

Manage Users

The platform provides a robust user management system where administrators can easily invite, assign, edit, or remove users. With role-based access control, every user is given the right level of permissions, ensuring secure and organized management across organizations and locations.

How Did I Own the QA Process From Staging to Production?

To keep every release stable, I followed a structured QA workflow that covered the full cycle from backlog review to post-deployment checks. Each step ensured issues were captured early, prioritized correctly, and resolved before impacting live users.

10-15 hrs QA Per Cycle